Yes, it’s absolutely possible! With just 30 minutes of focused effort, your local business can start ranking on Google Maps and in the local map pack. How can it happen so quickly? With Obenan, the simple “set it and forget it” solution is powered by your personal AI coworker, Obi.
Obi continuously optimizes and monitors your online presence to maximize both local and AI-driven visibility. In just half an hour, you’ll have everything in place for long-term success. Let’s walk through how to do it!
Note: Even though the setup can be completed in 30 minutes, we recommend not rushing the process. Take your time and make sure each step is done properly; the effort is worth it!
Step 1: Set Up Your Google Business Profile Correctly (10 Minutes)
The information you enter on the Obenan dashboard can be synced with just one click, not only to Google, but also to all major business directories. Let’s take a look at what you need to do!
- Check Your General Information
- Check Your Opening Hours
- Add Special Hours
- Add More Hours
- Add Attributes/Amenities
- Add Service Areas (If Applicable)
- Add Services & Brands
- Check Your Categories (Primary & Secondary)
- Add Menu Items (If Applicable)
- Add Images
- Link Your Social Accounts
Step 2: Set Auto-Response Rules (5 Minutes)
Manually replying to reviews is a thing of the past. Your AI coworker, Obi, will now respond to all incoming reviews on your behalf, in your brand’s unique tone of voice. With just a few clicks, you can set rules for every location and star rating. Obi analyzes each review individually and crafts a precise, on-brand response that shows your customers they’re heard and valued. It’s like having someone at your computer 24/7, dedicated solely to managing your reviews.
- Select the star rating and the locations where you want the rules to apply.
- Decide whether you want to respond only to reviews with text or also to those that are just a star rating.
- Choose between Obenan’s default prompt, which works for most businesses, or customize it further:
- Set the tone of voice
- Decide how to address the customer
- Choose whether to reply on behalf of your business or an individual
- Include or exclude specific keywords
- Add any extra instructions
- Create rules for all five star ratings. You’re ready to go!
Our tip: Always respond in the language of the review. Just as you’d appreciate a reply in English on your own business profile, your customers will value responses in the language they used, not in a different language like Spanish.
Step 3: Schedule Google Posts For An Entire Year (5 Minutes)
This may sound time-consuming, but scheduling recurring posts is actually super easy, and they can run all year long. All you need are 31 unique, high-quality images of your business and services, which you likely already have on your computer. By adding 31 images, each with a unique ID, it’s as if you’re posting fresh content every month, effortlessly.
- Upload your 31 images.
- Choose to bulk update the batch.
- Select the starting date for the posts.
- Choose the recurrence type (e.g., once a month) and select “no end date” if you want the posts to continue indefinitely.
- Click the little brain icon to let Obi craft a local SEO- and AI-friendly description.
- Select a CTA that matches your goal (e.g., “Book Now” with a link to your booking page).
- All settings will transfer to each post, with each one receiving a unique caption.
Step 4: Set Up A Review Campaign (10 Minutes)
Now, we need to ensure a steady flow of new reviews. Obi already handles the responses, but we first need to give Obi something to reply to, right? The best way to get started is with a review request campaign, which can be set up in just a few minutes. The best part? Any negative reviews are sent to a private survey and won’t be automatically published on your Google Business Profile.
- Create a new campaign and select “Request Campaign.”
- Customize your landing page by adding your image and message (or an email template).
- Then decide whether to route negative feedback to a private survey, and tailor the survey page to match your brand.
- Choose your delivery method: generate a QR code for signage or receipts, launch an email campaign, or use Formidable integration to automate follow-up emails after reservations.
Our Tip: Use Our New Survey Functionality
Our brand-new survey feature allows you to collect deeper insights from your customers beyond simple star ratings or short reviews. With this tool, you can ask targeted questions about their experience, preferences, and motivations, helping you understand what works well and where improvements are needed. By using surveys, you can gather valuable feedback on specific events, services, or staff performance, identify gaps in your offerings, and ultimately make data-driven decisions to enhance customer satisfaction and loyalty.
- Create a new survey: Start by setting up your survey and adding your company logo.
- Write an overall question or introduction to guide your participants, such as “How was your experience at X?”
- Add your survey questions: Choose the type of answer format for each question: multi-select (more than one answer), star rating, single select (only one answer possible), or short answer (participant writes a short text).
- Save your survey: Once all questions are added and formatted, save your survey and it’s ready to share with your customers.
Obenan Makes You Locally and AI Visible in Just A Couple of Minutes
Obenan was founded by a local business owner who faced the same challenges you do: too little time, too many tools, and a constantly changing world of algorithms and digital advancements. Obenan was created to eliminate the guesswork, focus on what truly works, and handle all the tasks and optimizations you either don’t have time for or don’t know how to tackle.
Just imagine trying to do all the steps we’ve covered manually for even 10 locations, it would be a full-time job for multiple people if you wanted to do it right! Why not let Obi handle it for you? It could be that easy.
Let’s take a look at the tasks Obi handles for you:
- Business Information Management: Keep your business information accurate everywhere automatically. Update all your locations with a single click and maintain consistency across every platform; no need to log in dozens of times. Obenan takes care of it for you.
- Automated Content Creation: Generate months of high-quality content in minutes. Obi creates engaging, locally optimized, AI-ready captions and posts that boost visibility while saving hours of manual work.
- Smart, On-Brand AI Responses: Obi is trained for professional business communication. Set your brand voice, and Obi delivers personalized, on-brand responses at scale. It learns from your edits and improves over time, working seamlessly across Google, TripAdvisor, UberEats, HappyCow, and more.
- Automated Review Generation: Collect customer feedback effortlessly. Run smart campaigns using QR codes on signage or receipts, automated follow-up emails, or integrations like Formitable, no more waiting for reviews to trickle in.
- Centralized Review Dashboard: Manage and respond to all your reviews, from Google, Facebook, Yelp, TripAdvisor, and more, in a single, unified dashboard. No multiple logins, no scattered information.
- AI-Powered Sentiment Analysis: Go beyond reading reviews one by one. Obenan’s EmotionAI analyzes thousands of comments to uncover trends you can act on, instantly highlighting what customers love (like your ambiance) and what needs attention (like long wait times).
Curious to learn more? Our experts are excited to meet you and craft a strategy showing exactly how Obenan can help you grow your business!
