Is Google Business Profile (GBP) rejecting your photos? You're not alone. Many business owners face this frustrating issue when trying to enhance their online presence. Let's explore the common reasons for photo rejections and how to fix them.
Common Reasons for Photo Rejections on Google Business Profile
Google maintains strict quality standards for business photos to ensure a positive user experience. Understanding these requirements can help you avoid rejections.
1. New Listing Restriction
If your Google Business Profile is less than two weeks old, you'll be temporarily prevented from publishing images. This is a standard verification measure Google uses for new accounts.
Solution: Simply wait at least 14 days after your business has been verified before attempting to upload any images.
2. Duplicate or Copyrighted Images
Google's algorithms can detect duplicate or copyrighted images across the platform. Using such images will trigger automatic rejections.
Solution: Only use original photos that you have the rights to use. Remove any watermarked or copyrighted images from your uploads and wait approximately 48 hours before trying again.
3. Technical Glitch with "Rejected" Status
There's a known bug in the Google Business Profile system where images may show as rejected initially but actually publish after a delay.
Solution: If your images appear rejected, don't panic immediately. Wait 24-48 hours to see if they eventually appear on your profile.
Technical Requirements for Google Business Profile Photos
To ensure your photos pass Google's review process, follow these technical specifications:
Image Size and Format Requirements
- Dimensions: Images should be less than 1500 pixels on their longest axis
- File formats: JPG or PNG only
- File size: Must be smaller than 5 MB
- Quality: High resolution but not excessively large
Content Guidelines
- Text overlay limitations: Text should cover less than 10% of the image area
- Text placement: Any text should be located along an edge of the image
- Image clarity: Photos must be clear, not blurry, with proper exposure
- Editing: Limited stylistic changes are permitted
- Image content: Make sure that what is visible on your images meets Google’s criteria. Avoid showing images where people show too much skin, inappropriate poses or behaviour, substance abuse (e.g., excessive alcohol drinking), etc.
Check Google’s content guidelines before to be on the safe side!
Common Questions About Google Business Profile Photo Rejections
Why won't Google Business approve photos? Google may reject photos for various reasons including quality issues, inappropriate content, copyright violations, excessive text overlays, or because your profile is too new. Review the guidelines above to ensure your images meet all requirements.
Why are my Google pics getting rejected?
The most common reasons for rejections include duplicate uploads, copyrighted material, poor image quality, inappropriate content, or technical issues with file format or size. Additionally, new businesses (less than 14 days old) face temporary restrictions on photo uploads.
Why can't I add photos to my Google Business Profile?
If you can't add photos to your profile, first check if your listing is less than two weeks old. Other possible reasons include reaching your upload limit, technical glitches with the platform, or previous violations of Google's policies that have resulted in temporary restrictions.
Why are my edits not approved on Google Business?
Edits, including photo uploads, might not be approved if they violate Google's guidelines or if your account is flagged for suspicious activity. Ensure all content is original, high-quality, and follows the technical specifications. Sometimes, edits are also subject to manual review, which can take longer.
What size do photos need to be for a Google Business Profile?
For optimal results, photos should be less than 1500 pixels on their longest side, in JPG or PNG format, and smaller than 5 MB. Images should be high quality but not excessively large, as this can cause upload issues.
Can I be banned from posting images on my Google Business Profile?
Yes, you can be temporarily or permanently banned from posting images on your Google Business Profile if your images violate Google’s content policies—this includes posting irrelevant, low-quality, offensive, copyrighted, or misleading content. If you try posting photos that do meet the guidelines, they will most likely still be flagged because of this “shadowban”. To fix this, review Google’s photo guidelines and remove any non-compliant images. Then, wait at least 14 days and try uploading compliant content again. If the issue persists, you can contact Google Support to request a review and reinstatement of your posting privileges.
Google Business Profile Photos Rejected - When All Else Fails
If you've followed all the guidelines above and are still experiencing photo rejections after multiple attempts, it's time to contact Google directly. Use the official Support Form to request assistance with your specific situation.
Keep documentation of your rejected photos and any error messages you receive, as these will help Google's support team diagnose the issue more effectively.
In recap
Getting your photos approved on Google Business Profile can significantly enhance your online presence and attract more customers. By understanding and following Google's guidelines, you'll increase your chances of successful photo uploads and create a more appealing business profile.
Remember that Google's systems are designed to maintain high-quality standards across the platform, so meeting these requirements isn't just about getting your photos approved—it's about presenting your business in the best possible light to potential customers.
