Obenan

Obenan ResearchHotel edition

AI visibility versus Google Maps visibility

Berlin: who listed these hotels?

  • Hotel Adlon Kempinski Berlin
    ChatGPT
    Listed
    position 1
    Claude
    Listed
    position 1
    Google Maps saved results
    Listed
  • Soho House Berlin
    ChatGPT
    Listed
    position 20
    Claude
    Not listed
    Google Maps saved results
    Listed
  • Regent Berlin
    ChatGPT
    Not listed
    Claude
    Listed
    position 2
    Google Maps saved results
    Not listed
  • Berlin Marriott Hotel
    ChatGPT
    Not listed
    Claude
    Not listed
    Google Maps saved results
    Listed

Not listed means not in that saved list of 20. It does not mean missing from Google or lower on Google Maps.

ChatGPT and Claude were asked “What are the 20 best hotels in [city]?” and Google Maps was searched for “best hotels in [city]”. Same intent, different wording, not collected at the same time.

About these lists and dates

Visibility here means appearing in these saved lists. It does not mean impressions, clicks, total Google presence or a position in Google Maps.

Google Maps results collected through Apify and saved on 24 October 2026. AI answers for Berlin and Barcelona of 26 October 2026; Amsterdam lists saved on 1 November 2026.

Hotel by hotel: Amsterdam, Berlin, Barcelona

Earlier AI-only analysis, how we measured.

Initiated by Erhan Seven, Founder and CEO, Obenan

Three cities, one question

Both assistants named 5 of the 20 hotels in Barcelona's saved Google Maps results.

See the five hotels
Amsterdam10
Berlin11
Barcelona5
Each row is one city's 20 saved Google Maps results. A filled mark is a hotel both ChatGPT and Claude also named.

For your hotel

Ask ChatGPT and Claude the question your guests ask, then search your city on Google Maps. Each one can see your hotel differently, so check all three, and check that each gives your own name, address and website.

This study does not show that any step changes how an assistant ranks a hotel.

The full paper

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Hotel by hotel

For each city we saved 20 hotels from ChatGPT (shown as GPT-5.6 Sol, Extra High), 20 from Claude (shown as Opus 4.8, High) and 20 Google Maps results collected through Apify. Each count below is within one city. The cities are never added together.

Amsterdam

ChatGPT 11 of 20, Claude 13 of 20 in the Google Maps saved results. 10 in all three.

25 to 26 hotels named by ChatGPT or Claude6 only in the Google Maps saved resultsHotel-by-hotel tableExact saved ChatGPT and Claude lists of 20

Named by both ChatGPT and Claude
14 to 15
Different hotels across the three lists
31 to 32

Google Maps saved results of 24 October 2026. AI answers saved 1 November 2026.

Berlin

ChatGPT 12 of 20, Claude 13 of 20 in the Google Maps saved results. 11 in all three.

25 hotels named by ChatGPT or Claude6 only in the Google Maps saved resultsHotel-by-hotel tableExact saved ChatGPT and Claude lists of 20

Named by both ChatGPT and Claude
15
Different hotels across the three lists
31

Google Maps saved results of 24 October 2026. AI answers of 26 October 2026.

Barcelona

ChatGPT 7 of 20, Claude 9 of 20 in the Google Maps saved results. 5 in all three.

28 hotels named by ChatGPT or Claude9 only in the Google Maps saved resultsHotel-by-hotel tableExact saved ChatGPT and Claude lists of 20

Named by both ChatGPT and Claude
12
Different hotels across the three lists
37

Google Maps saved results of 24 October 2026. AI answers of 26 October 2026.

Amsterdam

Google Maps search “best hotels in Amsterdam”, saved 24 October 2026. AI question “What are the 20 best hotels in Amsterdam?”, saved 1 November 2026.

Mandarin Oriental Conservatorium, Amsterdam (ChatGPT) and Conservatorium Hotel (Claude) count as one hotel in this comparison, because their saved street evidence matches.

The earlier name-only comparison kept those two names apart and found 14 of 20 hotels in both AI lists. That result stands unchanged, below.

Amsterdam: hotel by hotel

Not listed means only that the hotel was not in that saved list on that date. It says nothing about whether the hotel can be found on Google. Positions are places in each AI list; the Google Maps results are used only as a set, not as a ranking.

Amsterdam: every hotel in the three saved lists, grouped by who named it. Tap a hotel to read its three results.
HotelChatGPTClaudeGoogle Maps saved results
Named by both ChatGPT and Claude14 to 1510 also in the saved Google Maps 20
Also named: Andaz Amsterdam PrinsengrachtChatGPTListedposition 7ClaudeListedposition 10Google Maps saved resultsListed
ChatGPTListedposition 13ClaudeListedposition 5Google Maps saved resultsListed
Also named: InterContinental Amstel AmsterdamChatGPTListedposition 9ClaudeListedposition 9Google Maps saved resultsListed
Also named: Conservatorium HotelChatGPTListedposition 8ClaudeListedposition 3Google Maps saved resultsListed
Also named: Hotel Okura AmsterdamChatGPTListedposition 10ClaudeListedposition 13Google Maps saved resultsListed
ChatGPTListedposition 6ClaudeListedposition 8Google Maps saved resultsListed
Also named: The Dylan AmsterdamChatGPTListedposition 5ClaudeListedposition 7Google Maps saved resultsListed
ChatGPTListedposition 16ClaudeListedposition 14Google Maps saved resultsListed
ChatGPTListedposition 14ClaudeListedposition 16Google Maps saved resultsListed
ChatGPTListedposition 4ClaudeListedposition 1Google Maps saved resultsListed
Not in the saved Google Maps 20
ChatGPTListedposition 1ClaudeListedposition 4Google Maps saved resultsNot listed
ChatGPTListedposition 18ClaudeListedposition 15Google Maps saved resultsNot listed
ChatGPTListedposition 3ClaudeListedposition 2Google Maps saved resultsNot listed
ChatGPTListedposition 2ClaudeListedposition 6Google Maps saved resultsNot listed
Named by ChatGPT, not by Claude5 to 61 also in the saved Google Maps 20. The range includes the unresolved name below.
ChatGPTListedposition 11ClaudeNot listedGoogle Maps saved resultsListed
Not in the saved Google Maps 20
ChatGPTListedposition 19ClaudeNot listedGoogle Maps saved resultsNot listed
ChatGPTListedposition 15ClaudeNot listedGoogle Maps saved resultsNot listed
ChatGPTListedposition 20ClaudeNot listedGoogle Maps saved resultsNot listed
ChatGPTListedposition 17ClaudeNot listedGoogle Maps saved resultsNot listed
Named by Claude, not by ChatGPT5 to 63 also in the saved Google Maps 20. The range includes the unresolved name below.
ChatGPTNot listedClaudeListedposition 11Google Maps saved resultsListed
ChatGPTNot listedClaudeListedposition 18Google Maps saved resultsListed
Also named: NH Collection Amsterdam Barbizon PalaceChatGPTNot listedClaudeListedposition 17Google Maps saved resultsListed
Not in the saved Google Maps 20
ChatGPTNot listedClaudeListedposition 20Google Maps saved resultsNot listed
ChatGPTNot listedClaudeListedposition 19Google Maps saved resultsNot listed
Identity unresolved: Pillows Grand Boutique Hotel Maurits at the ParkBoth assistants used this exact name, at ChatGPT position 12 and Claude position 12. Their saved street addresses and property web addresses disagree, so the saved evidence cannot tell whether this is one hotel or two. It is kept out of the lists above and is not shown as missing from either answer.If it is one hotel, 15 hotels were named by both, and 5 by each assistant alone. If it is two, 14 were named by both and 6 by each alone. Neither record is in the Google Maps saved results.
ChatGPT record, identity unresolvedChatGPTListedposition 12ClaudeUnresolvedsame name at position 12Google Maps saved resultsNot listed
Claude record, identity unresolvedChatGPTUnresolvedsame name at position 12ClaudeListedposition 12Google Maps saved resultsNot listed
In the saved Google Maps 20, named by neither6
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPT's first three: 0 of 3 also in the Google Maps saved results
  1. 1. De L'Europe Amsterdam, not in the Google Maps saved results
  2. 2. Rosewood Amsterdam, not in the Google Maps saved results
  3. 3. Pulitzer Amsterdam, not in the Google Maps saved results
Claude's first three: 2 of 3 also in the Google Maps saved results
  1. 1. Waldorf Astoria Amsterdam, also in the Google Maps saved results
  2. 2. Pulitzer Amsterdam, not in the Google Maps saved results
  3. 3. Conservatorium Hotel, also in the Google Maps saved results

The exact saved ChatGPT and Claude lists of 20 for Amsterdam are kept in their saved wording in the earlier analysis below.

Berlin

Google Maps search “best hotels in Berlin”, saved 24 October 2026. AI question “What are the 20 best hotels in Berlin?”, of 26 October 2026.

Berlin: hotel by hotel

Not listed means only that the hotel was not in that saved list on that date. It says nothing about whether the hotel can be found on Google. Positions are places in each AI list; the Google Maps results are used only as a set, not as a ranking.

Berlin: every hotel in the three saved lists, grouped by who named it. Tap a hotel to read its three results.
HotelChatGPTClaudeGoogle Maps saved results
Named by both ChatGPT and Claude1511 also in the saved Google Maps 20
Also named: SO/ Berlin Das StueChatGPTListedposition 7ClaudeListedposition 5Google Maps saved resultsListed
ChatGPTListedposition 19ClaudeListedposition 7Google Maps saved resultsListed
ChatGPTListedposition 1ClaudeListedposition 1Google Maps saved resultsListed
Also named: Château Royal BerlinChatGPTListedposition 10ClaudeListedposition 10Google Maps saved resultsListed
Also named: Rocco Forte Hotel de RomeChatGPTListedposition 5ClaudeListedposition 3Google Maps saved resultsListed
Also named: TelegraphenamtChatGPTListedposition 4ClaudeListedposition 8Google Maps saved resultsListed
ChatGPTListedposition 12ClaudeListedposition 13Google Maps saved resultsListed
Also named: Patrick Hellmann SchlosshotelChatGPTListedposition 6ClaudeListedposition 15Google Maps saved resultsListed
ChatGPTListedposition 11ClaudeListedposition 12Google Maps saved resultsListed
ChatGPTListedposition 2ClaudeListedposition 4Google Maps saved resultsListed
ChatGPTListedposition 3ClaudeListedposition 6Google Maps saved resultsListed
Not in the saved Google Maps 20
ChatGPTListedposition 18ClaudeListedposition 14Google Maps saved resultsNot listed
Also named: Hotel Orania.BerlinChatGPTListedposition 8ClaudeListedposition 11Google Maps saved resultsNot listed
ChatGPTListedposition 16ClaudeListedposition 16Google Maps saved resultsNot listed
Also named: Hotel WilminaChatGPTListedposition 9ClaudeListedposition 9Google Maps saved resultsNot listed
Named by ChatGPT, not by Claude51 also in the saved Google Maps 20
ChatGPTListedposition 20ClaudeNot listedGoogle Maps saved resultsListed
Not in the saved Google Maps 20
ChatGPTListedposition 17ClaudeNot listedGoogle Maps saved resultsNot listed
ChatGPTListedposition 15ClaudeNot listedGoogle Maps saved resultsNot listed
ChatGPTListedposition 14ClaudeNot listedGoogle Maps saved resultsNot listed
ChatGPTListedposition 13ClaudeNot listedGoogle Maps saved resultsNot listed
Named by Claude, not by ChatGPT52 also in the saved Google Maps 20
Also named: InterContinental BerlinChatGPTNot listedClaudeListedposition 18Google Maps saved resultsListed
ChatGPTNot listedClaudeListedposition 19Google Maps saved resultsListed
Not in the saved Google Maps 20
ChatGPTNot listedClaudeListedposition 17Google Maps saved resultsNot listed
ChatGPTNot listedClaudeListedposition 20Google Maps saved resultsNot listed
ChatGPTNot listedClaudeListedposition 2Google Maps saved resultsNot listed
In the saved Google Maps 20, named by neither6
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPT's first three: 3 of 3 also in the Google Maps saved results
  1. 1. Hotel Adlon Kempinski Berlin, also in the Google Maps saved results
  2. 2. The Ritz-Carlton, Berlin, also in the Google Maps saved results
  3. 3. Waldorf Astoria Berlin, also in the Google Maps saved results
Claude's first three: 2 of 3 also in the Google Maps saved results
  1. 1. Hotel Adlon Kempinski Berlin, also in the Google Maps saved results
  2. 2. Regent Berlin, not in the Google Maps saved results
  3. 3. Rocco Forte Hotel de Rome, also in the Google Maps saved results

The exact saved ChatGPT and Claude lists of 20 for Berlin are kept in their saved wording in the earlier analysis below.

Barcelona

Google Maps search “best hotels in Barcelona”, saved 24 October 2026. AI question “What are the 20 best hotels in Barcelona?”, of 26 October 2026.

Barcelona: hotel by hotel

Not listed means only that the hotel was not in that saved list on that date. It says nothing about whether the hotel can be found on Google. Positions are places in each AI list; the Google Maps results are used only as a set, not as a ranking.

The saved Barcelona Google Maps results carry repeated and skipped rank values. They are kept as saved and not used here.

Barcelona: every hotel in the three saved lists, grouped by who named it. Tap a hotel to read its three results.
HotelChatGPTClaudeGoogle Maps saved results
Named by both ChatGPT and Claude125 also in the saved Google Maps 20
Also named: El Palace BarcelonaChatGPTListedposition 2ClaudeListedposition 2Google Maps saved resultsListed
Also named: Hotel Arts Barcelona, A Ritz-Carlton HotelChatGPTListedposition 3ClaudeListedposition 3Google Maps saved resultsListed
ChatGPTListedposition 14ClaudeListedposition 7Google Maps saved resultsListed
Also named: Ohla BarcelonaChatGPTListedposition 15ClaudeListedposition 15Google Maps saved resultsListed
ChatGPTListedposition 6ClaudeListedposition 6Google Maps saved resultsListed
Not in the saved Google Maps 20
Also named: ABaC Restaurant Hotel Barcelona GL MonumentoChatGPTListedposition 19ClaudeListedposition 13Google Maps saved resultsNot listed
ChatGPTListedposition 5ClaudeListedposition 4Google Maps saved resultsNot listed
ChatGPTListedposition 11ClaudeListedposition 14Google Maps saved resultsNot listed
ChatGPTListedposition 1ClaudeListedposition 1Google Maps saved resultsNot listed
ChatGPTListedposition 8ClaudeListedposition 9Google Maps saved resultsNot listed
ChatGPTListedposition 10ClaudeListedposition 5Google Maps saved resultsNot listed
Also named: The Serras BarcelonaChatGPTListedposition 7ClaudeListedposition 20Google Maps saved resultsNot listed
Named by ChatGPT, not by Claude82 also in the saved Google Maps 20
ChatGPTListedposition 16ClaudeNot listedGoogle Maps saved resultsListed
ChatGPTListedposition 13ClaudeNot listedGoogle Maps saved resultsListed
Not in the saved Google Maps 20
ChatGPTListedposition 9ClaudeNot listedGoogle Maps saved resultsNot listed
ChatGPTListedposition 12ClaudeNot listedGoogle Maps saved resultsNot listed
ChatGPTListedposition 4ClaudeNot listedGoogle Maps saved resultsNot listed
ChatGPTListedposition 17ClaudeNot listedGoogle Maps saved resultsNot listed
ChatGPTListedposition 18ClaudeNot listedGoogle Maps saved resultsNot listed
ChatGPTListedposition 20ClaudeNot listedGoogle Maps saved resultsNot listed
Named by Claude, not by ChatGPT84 also in the saved Google Maps 20
ChatGPTNot listedClaudeListedposition 8Google Maps saved resultsListed
ChatGPTNot listedClaudeListedposition 19Google Maps saved resultsListed
ChatGPTNot listedClaudeListedposition 16Google Maps saved resultsListed
ChatGPTNot listedClaudeListedposition 11Google Maps saved resultsListed
Not in the saved Google Maps 20
ChatGPTNot listedClaudeListedposition 17Google Maps saved resultsNot listed
ChatGPTNot listedClaudeListedposition 18Google Maps saved resultsNot listed
ChatGPTNot listedClaudeListedposition 10Google Maps saved resultsNot listed
ChatGPTNot listedClaudeListedposition 12Google Maps saved resultsNot listed
In the saved Google Maps 20, named by neither9
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPTNot listedClaudeNot listedGoogle Maps saved resultsListed
ChatGPT's first three: 2 of 3 also in the Google Maps saved results
  1. 1. Mandarin Oriental, Barcelona, not in the Google Maps saved results
  2. 2. El Palace Barcelona, also in the Google Maps saved results
  3. 3. Hotel Arts Barcelona, also in the Google Maps saved results
Claude's first three: 2 of 3 also in the Google Maps saved results
  1. 1. Mandarin Oriental, Barcelona, not in the Google Maps saved results
  2. 2. El Palace Barcelona, also in the Google Maps saved results
  3. 3. Hotel Arts Barcelona, A Ritz-Carlton Hotel, also in the Google Maps saved results

The exact saved ChatGPT and Claude lists of 20 for Barcelona are kept in their saved wording in the earlier analysis below.

Earlier analysis, unchanged. From here on the page shows the earlier analysis of the ChatGPT and Claude lists alone, without Google Maps. In Amsterdam it matched hotels by saved name only and found 14 of 20 in both AI lists; the Google Maps comparison above matches physical hotels and counts 14 to 15 named by both.

The first three

Who each assistant put at the top

Amsterdam

Lists read after the fact 1 November 2026

1 of 3hotels in both first threes

ChatGPT

  1. 1De L'Europe Amsterdam
  2. 2Rosewood Amsterdam
  3. 3Pulitzer Amsterdamin both

Claude

  1. 1Waldorf Astoria Amsterdam
  2. 2Pulitzer Amsterdamin both
  3. 3Conservatorium Hotel
In both lists
14 of 20
Same rank
2 of 14
Largest gap
8 places

Matched by saved name only. The Google Maps comparison above counts 14 to 15 by physical hotel.

Berlin

Original study, run as planned 26 October 2026

1 of 3hotels in both first threes

ChatGPT

  1. 1Hotel Adlon Kempinski Berlinin both
  2. 2The Ritz-Carlton, Berlin
  3. 3Waldorf Astoria Berlin

Claude

  1. 1Hotel Adlon Kempinski Berlinin both
  2. 2Regent Berlin
  3. 3Rocco Forte Hotel de Rome
In both lists
15 of 20
Same rank
4 of 15
Largest gap
12 places

Barcelona

Original study, run as planned 26 October 2026

3 of 3hotels in both first threes

ChatGPT

  1. 1Mandarin Oriental, Barcelonain both
  2. 2El Palace Barcelonain both
  3. 3Hotel Arts Barcelonain both

Claude

  1. 1Mandarin Oriental, Barcelonain both
  2. 2El Palace Barcelonain both
  3. 3Hotel Arts Barcelona, A Ritz-Carlton Hotelin both
In both lists
12 of 20
Same rank
5 of 12
Largest gap
13 places

Each city is a separate reading, at its own date and level of evidence. The results are not pooled and say nothing about differences between cities. One answer per assistant and city is a snapshot.

Across the full list

Mostly the same hotels

Hotels that appear anywhere in both lists of 20. In Berlin and Barcelona, entries were matched by name, address and official website, so one hotel written two ways counts once.

Earlier AI-only analysis. Amsterdam was matched by saved name only.

Amsterdam 1 November 2026

14 of 20

Berlin 26 October 2026

15 of 20

Barcelona 26 October 2026

12 of 20

Among the shared hotels

Seldom in the same order

  • Amsterdam

    2 of 14 hold the same rank. Largest gap: 8 places, Hotel TwentySeven.

  • Berlin

    4 of 15 hold the same rank. Largest gap: 12 places, Grand Hyatt Berlin.

  • Barcelona

    5 of 12 hold the same rank. Largest gap: 13 places, Serras Barcelona / The Serras Barcelona.

Every hotel is named as the assistant wrote it. Where the two wrote a name differently, ChatGPT's version comes first. The names are a historical record of these answers, not a check of current names, ownership or brand. Brand and group affiliations are not reported. Naming a hotel implies no endorsement and no customer relationship.

Amsterdam

14 of 20 hotels in both lists

Lists read after the fact, 1 November 2026

hold the same rank in both lists
2 of 14
largest gap, for Hotel TwentySeven (ChatGPT 13, Claude 5)
8 places

How to read Amsterdam

This compares the two lists saved on 1 November 2026, read after the fact (post hoc). It is not a controlled comparison. Under the rules we fixed before the study, neither answer counts as a controlled result, because in each answer the written table and the saved list did not match exactly. Claude ran in a regular new chat with its memory switch off, not the Incognito chat the checklist required. Claude's full answer text was not identical between its two reads; it matched once a relative time label was removed. ChatGPT was asked first and Claude 3 min 28 s later.

Amsterdam was also asked on 26 and 30 October 2026. Neither date gave a finished ChatGPT list to compare, so no figure here comes from them.

Our earlier AI-only analysis matched hotels by name, so it counted Mandarin Oriental Conservatorium, Amsterdam (ChatGPT, rank 8) and Conservatorium Hotel (Claude, rank 3) as two hotels. That gives 14 hotels in both lists; counting this pair as one would give 15. The Google Maps comparison above counts them as one hotel, because their saved street addresses match. It leaves the two Pillows entries unresolved, so 14 to 15 real hotels are in both lists. The earlier result is unchanged.

Amsterdam: the 14 hotels in both lists, by ChatGPT rank
HotelChatGPT rankClaude rankGap
De L'Europe Amsterdam143
Rosewood Amsterdam264
Pulitzer Amsterdam321
Waldorf Astoria Amsterdam413
The Dylan Amsterdam572
Sofitel Legend The Grand Amsterdam682
Andaz Amsterdam Prinsengracht7103
InterContinental Amstel Amsterdam990
Hotel Okura Amsterdam10133
Pillows Grand Boutique Hotel Maurits at the Park12120
Hotel TwentySeven1358
W Amsterdam14162
The Hoxton, Amsterdam16142
Kimpton De Witt Amsterdam18153
Both full lists of 20 for Amsterdam

ChatGPT

  1. 1De L'Europe Amsterdam
  2. 2Rosewood Amsterdam
  3. 3Pulitzer Amsterdam
  4. 4Waldorf Astoria Amsterdam
  5. 5The Dylan Amsterdam
  6. 6Sofitel Legend The Grand Amsterdam
  7. 7Andaz Amsterdam Prinsengracht
  8. 8Mandarin Oriental Conservatorium, Amsterdam
  9. 9InterContinental Amstel Amsterdam
  10. 10Hotel Okura Amsterdam
  11. 11Anantara Grand Hotel Krasnapolsky Amsterdam
  12. 12Pillows Grand Boutique Hotel Maurits at the Park
  13. 13Hotel TwentySeven
  14. 14W Amsterdam
  15. 15Hotel 717
  16. 16The Hoxton, Amsterdam
  17. 17Tivoli Doelen Amsterdam
  18. 18Kimpton De Witt Amsterdam
  19. 19De Durgerdam
  20. 20Jan Luyken Amsterdam

Claude

  1. 1Waldorf Astoria Amsterdam
  2. 2Pulitzer Amsterdam
  3. 3Conservatorium Hotel
  4. 4De L'Europe Amsterdam
  5. 5Hotel TwentySeven
  6. 6Rosewood Amsterdam
  7. 7The Dylan Amsterdam
  8. 8Sofitel Legend The Grand Amsterdam
  9. 9InterContinental Amstel Amsterdam
  10. 10Andaz Amsterdam Prinsengracht
  11. 11Ambassade Hotel
  12. 12Pillows Grand Boutique Hotel Maurits at the Park
  13. 13Hotel Okura Amsterdam
  14. 14The Hoxton, Amsterdam
  15. 15Kimpton De Witt Amsterdam
  16. 16W Amsterdam
  17. 17NH Collection Amsterdam Barbizon Palace
  18. 18Hotel Estherea
  19. 19The Toren
  20. 20Hotel Arena

Berlin

15 of 20 hotels in both lists

Original study, run as planned, 26 October 2026

hold the same rank in both lists
4 of 15
largest gap, for Grand Hyatt Berlin (ChatGPT 19, Claude 7)
12 places

A high place on one list did not mean a place on the other. Regent Berlin was Claude's second choice and is not in ChatGPT's 20.

Berlin: the 15 hotels in both lists, by ChatGPT rank
HotelChatGPT rankClaude rankGap
Hotel Adlon Kempinski Berlin110
The Ritz-Carlton, Berlin242
Waldorf Astoria Berlin363
Telegraphenamt / Hotel Telegraphenamt484
Hotel de Rome / Rocco Forte Hotel de Rome532
Schlosshotel Berlin / Patrick Hellmann Schlosshotel6159
SO/ Berlin Das Stue752
Orania.Berlin / Hotel Orania.Berlin8113
Wilmina Hotel / Hotel Wilmina990
Château Royal Berlin10100
The Mandala Hotel11121
Michelberger Hotel12131
The Hoxton, Charlottenburg16160
25hours Hotel Bikini Berlin18144
Grand Hyatt Berlin19712
Both full lists of 20 for Berlin

ChatGPT

  1. 1Hotel Adlon Kempinski Berlin
  2. 2The Ritz-Carlton, Berlin
  3. 3Waldorf Astoria Berlin
  4. 4Telegraphenamt
  5. 5Hotel de Rome
  6. 6Schlosshotel Berlin
  7. 7SO/ Berlin Das Stue
  8. 8Orania.Berlin
  9. 9Wilmina Hotel
  10. 10Château Royal Berlin
  11. 11The Mandala Hotel
  12. 12Michelberger Hotel
  13. 13Roomers Berlin Steinplatz, Autograph Collection
  14. 14KPM Hotel & Residences Berlin, a Member of Design Hotels™
  15. 15Hotel Zoo Berlin
  16. 16The Hoxton, Charlottenburg
  17. 17Casa Camper Berlin
  18. 1825hours Hotel Bikini Berlin
  19. 19Grand Hyatt Berlin
  20. 20Soho House Berlin

Claude

  1. 1Hotel Adlon Kempinski Berlin
  2. 2Regent Berlin
  3. 3Rocco Forte Hotel de Rome
  4. 4The Ritz-Carlton, Berlin
  5. 5SO/ Berlin Das Stue
  6. 6Waldorf Astoria Berlin
  7. 7Grand Hyatt Berlin
  8. 8Hotel Telegraphenamt
  9. 9Hotel Wilmina
  10. 10Château Royal Berlin
  11. 11Hotel Orania.Berlin
  12. 12The Mandala Hotel
  13. 13Michelberger Hotel
  14. 1425hours Hotel Bikini Berlin
  15. 15Patrick Hellmann Schlosshotel
  16. 16The Hoxton, Charlottenburg
  17. 17Hotel Bristol Berlin
  18. 18InterContinental Berlin
  19. 19The Westin Grand Berlin
  20. 20Hotel Palace Berlin

Barcelona

12 of 20 hotels in both lists

Original study, run as planned, 26 October 2026

hold the same rank in both lists
5 of 12
largest gap, for Serras Barcelona / The Serras Barcelona (ChatGPT 7, Claude 20)
13 places

Both put the same three hotels first, in the same order. Further down they split: The Barcelona EDITION was ChatGPT's fourth and is not in Claude's 20.

Barcelona: the 12 hotels in both lists, by ChatGPT rank
HotelChatGPT rankClaude rankGap
Mandarin Oriental, Barcelona110
El Palace Barcelona220
Hotel Arts Barcelona / Hotel Arts Barcelona, A Ritz-Carlton Hotel330
Cotton House Hotel, Autograph Collection541
Majestic Hotel & Spa Barcelona660
Serras Barcelona / The Serras Barcelona72013
Mercer Hotel Barcelona891
Monument Hotel1055
Grand Hotel Central11143
Hotel Casa Fuster1477
Ohla Barcelona15150
ABaC Hotel Barcelona / ABaC Restaurant Hotel Barcelona GL Monumento19136
Both full lists of 20 for Barcelona

ChatGPT

  1. 1Mandarin Oriental, Barcelona
  2. 2El Palace Barcelona
  3. 3Hotel Arts Barcelona
  4. 4The Barcelona EDITION
  5. 5Cotton House Hotel, Autograph Collection
  6. 6Majestic Hotel & Spa Barcelona
  7. 7Serras Barcelona
  8. 8Mercer Hotel Barcelona
  9. 9Alma Barcelona
  10. 10Monument Hotel
  11. 11Grand Hotel Central
  12. 12Hotel Neri
  13. 13Sofitel Barcelona Skipper
  14. 14Hotel Casa Fuster
  15. 15Ohla Barcelona
  16. 16Seventy Barcelona
  17. 17The Hoxton, Poblenou
  18. 18Wittmore Hotel
  19. 19ABaC Hotel Barcelona
  20. 20Yurbban Passage Hotel & Spa

Claude

  1. 1Mandarin Oriental, Barcelona
  2. 2El Palace Barcelona
  3. 3Hotel Arts Barcelona, A Ritz-Carlton Hotel
  4. 4Cotton House Hotel, Autograph Collection
  5. 5Monument Hotel
  6. 6Majestic Hotel & Spa Barcelona
  7. 7Hotel Casa Fuster
  8. 8Almanac Barcelona
  9. 9Mercer Hotel Barcelona
  10. 10Le Méridien Barcelona
  11. 11The One Barcelona
  12. 12W Barcelona
  13. 13ABaC Restaurant Hotel Barcelona GL Monumento
  14. 14Grand Hotel Central
  15. 15Ohla Barcelona
  16. 16Nobu Hotel Barcelona
  17. 17Hotel Claris
  18. 18Hotel Omm
  19. 19Grand Hyatt Barcelona
  20. 20The Serras Barcelona

Same hotel, different details

Known to both, described differently

For Orania.Berlin and The Hoxton, Charlottenburg the two assistants gave different street addresses for the same property. For Hotel de Rome, SO/ Berlin Das Stue, Hotel Arts Barcelona, Majestic Hotel & Spa Barcelona and Serras Barcelona they linked different website hosts as the official one. In Amsterdam on 1 November, Sofitel Legend The Grand Amsterdam and InterContinental Amstel Amsterdam had different hosts. The host is recorded as captured; this is not a check of which site is official.

Method

How we measured

Obenan Research designed, ran and checked this exploratory study and is responsible for its claims. It is not peer reviewed.

The question and the apps

On 26 October 2026 we put the same question, "What are the 20 best hotels in <city>?", to the consumer apps of ChatGPT (shown as GPT-5.6 Sol, Extra High) and Claude (shown as Opus 4.8, High), once per city. Each answer was saved with its order and links before anything else was asked.

In Berlin and Barcelona, entries were matched by name, address and official website. Our earlier AI-only analysis matched the Amsterdam lists of 1 November by name only, so differently worded names stayed apart. The Google Maps comparison matches hotels by their saved street addresses and lists any hotel it cannot identify for sure beside its results.

The evidence comes from different dates: Google search on 24 October, Google Maps attempts on 25 October, the assistants' answers on 26 October, and the Amsterdam answers on 30 October and 1 November 2026. No date is a baseline for another.

The links behind the answers

Each list came with source links. On 26 October every Berlin and Barcelona entry carried at least one. Berlin: ChatGPT showed 58 links, Claude 52. Barcelona: ChatGPT 56, Claude 35.

Links an assistant gave later, when asked why it chose each hotel, are its stated reasons, not a record of how the list was made. Matching domains does not prove matching pages.

What this evidence cannot tell you
  • Not why a hotel was chosen. The study records what each assistant listed. It finds no ranking formula and cannot say whether a cited page led to a pick.
  • Not whether the answer would repeat. Each question was asked once on each date. Asked again, on another day or in other words, an assistant may answer differently.
  • Not the whole market. Three cities and one question describe these answers, not every traveller, city or hotel.
  • Not a Google Maps ranking comparison. We captured no usable order from Google Maps itself. The saved Google Maps results, collected through Apify, are compared as a set, without their order.
  • Not current business facts. Names are as the assistants wrote them. Nothing here verifies current trading names, ownership or quality.
  • Not a controlled Amsterdam comparison. Under the rules we fixed before the study, neither 1 November answer counts as a controlled result, and the unfinished ChatGPT answers of 26 and 30 October give no ranking.