Platform guide
Cylex is a business directory people use to find local services. Its sister site FindOpen focuses on one question: are you open? Both work best when every branch has its own correct hours.
What's different on Cylex
FindOpen is run by Cylex. Cylex says that claiming or updating your Cylex listing can carry your details over to FindOpen, so you edit once, in Cylex.
One thing to check: Cylex's own plan comparison lists FindOpen presence under its paid plan. Look up your branch on FindOpen before you count on it appearing there.
Where you edit.
Where people check if you're open.
Your questions
On Cylex
Contact details, categories, services and opening hours. A Cylex team member checks changes before they go live.
In your Obenan setup
We confirm which details your setup can keep current for each branch and country. Until Cylex approves a change, the old details still show.
Source: Cylex frequently asked questions (opens in a new tab)
On Cylex
Yes. A profile can show a logo, photos and videos. With Cylex's bulk upload, each new upload replaces the images and videos uploaded before.
In your Obenan setup
We confirm whether your setup can send images. Choose pictures you own that help people recognize your entrance.
Source: Cylex frequently asked questions (opens in a new tab)
On Cylex
Cylex's tools for tracking and answering reviews are part of a paid Cylex product, not the free profile.
In your Obenan setup
We confirm whether your setup can read Cylex reviews and help you answer them. If it can't, reply from your own Cylex account.
Source: Cylex frequently asked questions (opens in a new tab)
On Cylex
Find your existing profile first. On the listing, choose Report incorrect data, then Claim this business, and Cylex emails you the steps.
In your Obenan setup
Your claimed profile for each branch. Claiming on Cylex and connecting through Obenan are separate steps, and we confirm both with you.
Source: Cylex frequently asked questions (opens in a new tab)
Customers at your physical door.AI agents at your digital door.
Correct hours on Cylex and FindOpen save a customer a wasted trip to a locked door, and save you a disappointed one.
A directory profile gives people the facts they need to visit. It doesn't let an AI agent buy from you: purchases need a separate connection you authorize, and payment stays with your payment provider.
These links open Cylex's UK pages. Details can differ in other countries.
Next step
Tell us your branches and countries. We'll confirm which Cylex details your setup covers, and what you manage in your Cylex account.
Page reviewed October 6, 2026.
